Terms of Service
Last updated: April 1, 2026
1. Agreement to Terms
By accessing or using Vonex (https://vonex.store), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
We reserve the right to update these terms at any time. Continued use of the website after changes constitutes acceptance of the new terms.
2. Products and Services
Vonex sells portable smart displays and related accessories. All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.
Product images and descriptions are provided for informational purposes. Actual products may vary slightly from images shown on the website.
3. Pricing and Payment
All prices are displayed in US Dollars (USD) and are subject to change without notice. Promotional prices are valid only during the specified promotion period.
Payment is required at the time of purchase. We accept major credit cards, PayPal, and Apple Pay. All transactions are processed securely through our payment partners.
In the event of a pricing error, we reserve the right to cancel orders and issue a full refund.
4. Shipping
We offer free shipping on all orders. Orders are processed within 24-48 hoursand delivered within 5-14 days, depending on your location.
Risk of loss and title for items pass to you upon delivery to the carrier. We are not responsible for delays caused by customs, weather, or other factors outside our control.
5. Returns and Refunds
We offer a 30-day return policy on all products. 100% hassle-free returns and refunds, no questions asked. To initiate a return, contact us at contact@vonex.store.
Refunds are processed within 5-7 business days after we receive the returned item. Original shipping costs are non-refundable unless the return is due to our error.
Items must be returned in original condition with all accessories and packaging. We reserve the right to refuse returns that do not meet these conditions.
6. Warranty
All Vonex products come with a 1-year manufacturer warranty covering defects in materials and workmanship under normal use.
The warranty does not cover damage caused by accident, misuse, unauthorized modification, or normal wear and tear. Proof of purchase is required for warranty claims.
7. Intellectual Property
All content on this website, including text, images, logos, and software, is the property of Vonex and protected by copyright and trademark laws.
You may not reproduce, distribute, or create derivative works from our content without express written permission.
8. User Conduct
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair our services.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
9. Limitation of Liability
To the maximum extent permitted by law, Vonex shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
Our total liability shall not exceed the amount you paid for the product or service giving rise to the claim.
10. Governing Law
These terms are governed by the laws of the State of California, United States. Any disputes shall be resolved in the courts of California.
11. Contact Information
For questions about these Terms of Service, please contact us:
- Email: contact@vonex.store
- Phone: 209-886-4355
- Address: 4144 Richards Avenue, Farmington, California 95230